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Failures due to service by anyone other than a Panasonic Authorized Service Provider
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Failures caused by improper installation of options or accessories or due to integration by any company other than Panasonic or a Panasonic
Authorized Service Center
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Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser
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Damage that is attributable to acts of God
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* Protection Plus and Ultimate Care warranty programs provide protection against accidental damage. Neither program is intended to provide
product refurbishment due to normal wear and tear through normal use.
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* Customers who have twenty (20) or more units requiring service are required to contact Panasonic at 800-527-8675 and request Field Engin-
eering assistance to coordinate higher volume repairs.
This limited warranty only covers failures due to defects in materials or workmanship which occur during normal use. If a unit is sent to a Panasonic
Authorized Service Center and no hardware failure is found, the customer will be billed for labor to correct a software issue or reimage the applicable
Hard Disk, or Solid State Drive plus shipping and applicable administrative fees at the current rates set by the service provider.
While we anticipate use of our products in certain environments such as nuclear equipment/systems, air traffic control equipment/systems, or aircraft
equipment/systems (as defined in
*1
), medical devices or accessories (as defined in
*2
), medical treatment diagnosis image display, life-support sys-
tem, or other equipment/devices/systems that are involved with ensuring human life or safety, we do not allow users to integrate our product such that it
becomes an integral part of the systems found in these environments.
Panasonic will not be responsible for any liability resulting, and in any way for any damages or loss resulting from the use of this product arising out of
the foregoing uses.
*1 : Aircraft equipment/systems include Electric Flight Bag (EFB) systems are defined by FAA AC120-76D or EASA Commission Regulation (EU) No
965/2012.
*2 : As defined by the Regulation (EU) 2017/745 Medical Device Regulation.
Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. flammability/smoke/toxicity/radio frequency emission, etc.)
requirement related to aviation standards that exceed the specifications of our COTS products.
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long
an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-800-LAPTOP5 [option 1] (800-527-
8675).
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage - Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when pur-
chased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms set
forth below, during the period of warranty coverage specified.
Scope of Coverage Period of Coverage Type of Failure Coverage
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Laptop Computers (except Battery)
and AC Adaptor
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Factory/PCI installed options including
Wireless WAN, GPS, Bluetooth, Finger-
print reader, Backlit keyboard, Memory
Card and Media Bay Drives (CD/DVD)
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Ultra-Mobile PC
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Tablet PC
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Mobile Wireless Display
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PDRC ― LCD and Keyboard Assem-
blies
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Port Replicator
Three (3) Years from Date of Original End User
Customer Purchase Defective Materials or
Workmanship
Defective Materials or Workmanship
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