Polycom, Inc. 1
Before You Begin
This guide is for users who need to operate Polycom
®
RealPresence
®
Group systems.
Please read the Polycom RealPresence Group Series documentation before you operate the system. The
following related documents for RealPresence Group Series systems are available from Polycom Support:
● Polycom RealPresence Group Series Software, Options, and Accessories Installation Guide which
describes how to install Polycom RealPresence Group systems and accessories
● Setup sheets for your hardware
● Release notes
● Polycom RealPresence Group Series Regulatory Notices, which describes safety and legal
considerations for using RealPresence Group Series systems
Polycom recommends that you record the serial number and option key of your Polycom RealPresence
Group Series system here for future reference. The serial number for the system is printed on the unit.
System Serial Number: ____________________________________________
Option Key: ____________________________________________________
Audience, Purpose, and Required Skills
The primary audience for this guide are users who want to perform basic to intermediate tasks using the
RealPresence Group Series system with or without a Polycom touch device.
These tasks include using the remote controls, making video conference calls to one or several endpoints,
adjusting cameras and audio, showing content, recording calls, and more.
Get Help
For more information about installing, configuring, and administering Polycom products, refer to
Documents and Downloads at Polycom Support.
Polycom Partner and Solution Resources
To find all Polycom partner solutions, see Strategic Global Partner Solutions.
Polycom Implementation and Maintenance services provide support for Polycom solution components only.
Additional services for supported third-party Unified Communications (UC) environments integrated with
Polycom solutions are available from Polycom Global Services and its certified Partners. These additional
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