9. Troubleshooting
This chapter provides solutions to common problems and it also explains how to correct unwanted print
results.
Error and Status Messages Appear on the
Control Panel
This section explains what the messages that appear on the control panel mean and what to do when a
particular message appears.
Status Messages (in alphabetical order)
@Remote Certif. updating...
The printer is updating the @Remote certificate.
Energy Saver Mode
The printer is in Energy Saver mode. Press any key to recover to the normal mode.
Hex Dump Mode
In Hex Dump mode, the printer receives data in hexadecimal format. Turn off the printer after printing, and
then turn back on.
Job Suspended
All jobs are suspended. Turn off the printer, and turn it on again to recover.
Offline
The printer is offline and cannot print.
Please wait...
This message may appear for a few seconds. It means the printer is initializing, replenishing toner, or
executing maintenance operations. Wait a while.
Printing...
The printer is printing. Wait a while.
Printing Suspended
Printing is suspended. To resume printing, press the [Suspend/Resume] key.
Ready
This is the default ready message. The printer is ready for use. No action is required.
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