7-2 Troubleshooting
PowerFlex® 755 Drive Embedded EtherNet/IP Adapter User Manual
Publication 750COM-UM001A-EN-P
ENET Status Indicator
LINK Status Indicator
Status Cause Corrective Actions
Off The adapter and/or network is
not powered, the adapter is not
properly connected to the
network, or the adapter needs an
IP address.
• Apply power to the drive and network.
• Securely connect the adapter to the network using an Ethernet
cable.
• Correctly connect the Ethernet cable to the Ethernet connector.
• Set a unique IP address using the adapter switches, a BOOTP
server, or by disabling BOOTP and using adapter parameters.
Solid Red The adapter failed the duplicate
IP address detection test.
Configure the adapter to use a unique IP address and cycle power.
Flashing
Red
An EtherNet/IP connection has
timed out.
• Apply power to the scanner or enable the peer device that will
send I/O.
• Check the IGMP Snooping/Ethernet Switches for correct
operation.
• Check the amount of traffic on the network.
Flashing
Red/Green
The adapter is performing a
self-test.
No action required.
Flashing
Green
The adapter is properly
connected but is not
communicating with any devices
on the network.
• Place the controller in RUN mode, or apply power to the peer
device that will send I/O.
• Program the controller or peer device to recognize and transmit
I/O or make a messaging connection to the adapter.
• Configure the adapter for the program in the controller or the I/O
from the peer device.
Solid
Green
The adapter is properly
connected and communicating
on the network.
No action required.
Status Cause Corrective Actions
Off The adapter is not powered or is
not transmitting on the network.
If ENET indicator is off:
• Apply power to the drive.
• Securely connect the adapter to the network using an Ethernet
cable.
• Correctly connect the Ethernet cable to the Ethernet connector.
• Set a unique IP address using the adapter switches, a BOOTP
server, or by disabling BOOTP and using adapter parameters.
If ENET indicator is solid red:
• Configure the adapter to use a unique IP address and cycle
power.
If ENET indicator is flashing red/green or red:
• Check the IP address in the adapter and scanner, and verify
that the controller can communicate with the adapter.
• Ping the adapter.
Normal condition if the adapter is idle.
Flashing
Green
The adapter is transmitting on
the network.
No action required.
Solid
Green
The adapter is ready to
communicate.
No action required.
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