•
Configuration data displayed by one or more show commands
•
Your name, organization name, telephone number, fax number, and shipping address
Related
Documentation
Return Procedure for the SRX550 High Memory Services Gateway on page 180•
• Locating the SRX550 High Memory Services Gateway Chassis Serial Number and
Agency Label on page 181
• Locating the SRX550 High Memory ServicesGatewayMini-PIM and GPIM Serial Number
Labels on page 181
• Listing the SRX550 High Memory Services Gateway Component Serial Numbers with
the CLI on page 181
Required Tools and Parts for Packing the SRX550 High Memory Services Gateway
To remove the components from the SRX550 High Memory Services Gateway or to
remove the services gateway from a rack, you need the following tools and parts:
•
Blank panels to cover empty slots
•
Electrostatic bag or antistatic mat for each component
•
Electrostatic discharge (ESD) grounding wrist strap
•
Flat-blade screwdriver, approximately 1/4 in. (6 mm)
•
Phillips (+) screwdrivers, numbers 1 and 2
Related
Documentation
Contacting Customer Support on page 179•
• Return Procedure for the SRX550 High Memory Services Gateway on page 180
• Packing the SRX550 High Memory Services Gateway for Shipment on page 183
• PackingSRX550 High Memory Services GatewayComponentsfor Shipment on page184
Packing the SRX550 High Memory Services Gateway for Shipment
To pack the SRX550 High Memory Services Gateway for shipment:
1. Retrieve the shipping carton and packing materials in which the services gateway was
originally shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
2. Attach an electrostaticdischarge (ESD) grounding strap to your bare wrist and connect
the strap to the ESD point on the chassis or to an outside ESD point if the device is
disconnected from earth ground. For more information about ESD, see “Preventing
Electrostatic Discharge Damage to the SRX550 High Memory Services Gateway” on
page 194.
183Copyright © 2016, Juniper Networks, Inc.
Chapter 25: Contacting Customer Support and Returning Components