Zebra ZD620 User Manual

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Troubleshooting
This section provides troubleshooting procedures and information.
Resolving Alerts and Errors
Alert: Printhead Open
A print command or a FEED button has been pressed and the printer has detected that the
printhead (cover) is not closed.
Possible Cause - 1
The cover is open or has not been closed properly.
Resolution
Closed the cover/printhead. Push down on the front top corners of the printer’s cover. You
should normally hear and feel the cover latches snap in place to lock the cover closed for
printing.
See Closing the printer.
Possible Cause - 2
The printer’s Head-Open switch needs service.
Resolution
Call a service technician.
HEAD OPEN
CLOSE HEAD

Zebra ZD620 Specifications

General

Color	-
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Flash memory	512 MB
Internal memory	256 MB
Number of fonts	16
Built-in barcodes	1D, 2D, AZTECCODE, CODABAR (NW-7), Code 11, Code 128 (A/B/C), Code 39, Code 49, Code 93, Data Matrix, EAN13, Industrial 2/5, Interleaved 2/5, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Page description languages	EPL2, XML, ZBI, ZPL II
Display	LCD
Color display	Yes
Product color	Black, Grey
Display resolution	320 x 240 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Mobile operating systems supported	Android, iOS
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	4.4 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Media thickness	0.08 - 0.1905 mm
Maximum label length	0.991 m
Maximum roll diameter	127 mm

Weight and Dimensions

Depth	221 mm
Width	177 mm
Height	151 mm