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Install Hardware Options
Print Resolution Upgrade Kits
There are four (4) print resolution upgrade kits. The same procedure is used to change all
the printhead resolution upgrade kits. Both the printhead and platen (drive) rollers must be
changed and are resolution dependent. The printer automatically detects the change in
printheads and the platen roller materials are identified by color.
• Standard Printing
• Change the printer from 203 dpi to 300 dpi printing.
• Change the printer from 300 dpi to 203 dpi printing.
• Linerless Printing (for Direct Thermal ZD620 printers only)
• Change the printer from 203 dpi to 300 dpi printing.
• Change the printer from 300 dpi to 203 dpi printing.
Printheads used in the upgrade kits include a 203 or 300 marking to help you keep the
unpackaged upgrade printhead separate from the original printhead. The original
printhead contains no marking identifying its print resolution.
The platen (drive) rollers are colored differently to help you keep from accidentally using
the old platen roller. See Identifying Platen Drive Rollers Types
Installing the Printhead Resolution Upgrade Kits
1. Turn the printer off and disconnect the power.
2. Use the platen roller replacement procedure. See Platen Cleaning and Replacement
3. Use the printhead replacement procedure. See Replacing the Printhead
4. Re-attach power and turn the printer on. The printer will automatically detect the
change in printhead (but not the platen) when the printer verifies the printer’s
configuration.
Important • For best results and the latest printer features and operation, download and
install the latest printer firmware. See Updating Printer Firmware.