Zebra ZD620 User Manual

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Troubleshooting
Possible Cause - 5
The media sensor is dirty.
Resolution
Clean the Upper Web (Gap) Sensor Array and the lower Movable Media sensors. See
Sensor Cleaning.
Reload your media, adjust the Movable Media sensor’s position for your media, and
recalibrate the printer for the media. See Loading Roll Media and Run a SmartCal Media
Calibration.
Possible Cause - 6
The media sensing is not working. Possible data corruption of memory or faulty
components.
Resolution
1 — Reload the printer’s firmware. See Updating Printer Firmware.
2 — If this does not fix this issue, call a service technician.

Zebra ZD620 Specifications

General

Color	-
Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	104 mm
Flash memory	512 MB
Internal memory	256 MB
Number of fonts	16
Built-in barcodes	1D, 2D, AZTECCODE, CODABAR (NW-7), Code 11, Code 128 (A/B/C), Code 39, Code 49, Code 93, Data Matrix, EAN13, Industrial 2/5, Interleaved 2/5, MaxiCode, Micro QR Code, MicroPDF417, PDF417, POSTNET, QR Code, UPC-A, UPC-E
Page description languages	EPL2, XML, ZBI, ZPL II
Display	LCD
Color display	Yes
Product color	Black, Grey
Display resolution	320 x 240 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Mobile operating systems supported	Android, iOS
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	4.4 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Media thickness	0.08 - 0.1905 mm
Maximum label length	0.991 m
Maximum roll diameter	127 mm

Weight and Dimensions

Depth	221 mm
Width	177 mm
Height	151 mm