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Troubleshooting
3 — If the printer does not recover from this error, call a service technician. This is not a
user serviceable item.
Issue: Non-continuous labels act as Continuous labels.
A non-continuous label format with matching media loaded in the printer, was sent to the
printer but prints like it is continuous media.
Possible Cause - 1
The printer was not calibrated for the media being used.
Possible Cause - 2
The printer is configured for continuous media.
Resolution
Set the printer for the correct media type (gap/notch, continuous, or mark) and calibrate
the printer using Run a SmartCal Media Calibration, if necessary use Manual Media
Calibration for hard to calibrate media types. See MEDIA TYPE (SETTINGS menu item)
for ZD620 printers with the display to check and set media type.