00.18
Checking the crated motorcycle for
damage
•
When the motorcycle arrives, check the crated
motorcycle immediately for damage and, if nec-
essary, examine the contents for consequential
damage.
In case of damage in Germany
•
Note the damage on the delivery slip.
•
Read the information sheet on damage in transit.
•
Notify the supplier without delay (e.g. freight
company or DB) and also
Bavaria Wirtschaftsagentur GmbH
Abteilung ZW - 12
80788 München
Tel. +49 89/14327-632
Fax. +49 89/14327-709
In case of damage in importer markets
•
Note the damage on the delivery slip.
•
Comply with specific national market proce-
dures.
In case of doubt, please submit enquiries to:
Bavaria Wirtschaftsagentur GmbH
Abteilung ZW - 12
D-80788 München
Tel. +49 89/14327-632
Fax. +49 89/14327-709
•
Notify the supplier (e.g. freight company) without
delay.
Unpacking the motorcycle
•
Lever off the cover.
•
Remove plastic covers.
•
Take out the separate pack of items:
– Front wheel
– Case lid
– Aerial
– Windscreen
– Covers
– Engine spoiler
– Cover for windscreen adjuster
– Front mudguard
– Mirrors
– Small parts/fasteners
– Documentation
•
Remove the set of keys from the left rear footrest.
•
Force off cross-struts with a suitable lever.
e Attention:
Do not knock the cross-struts out or the motorcycle
may be damaged.
•
Remove the end-walls.
•
Remove the side-walls.
e Attention:
Remove any nails projecting from the base of the
crate or lying on the base or on the floor.
•
Dispose of the packing materials in an environ-
mentally responsible manner as described in Cir-
cular 23/91 - Sales.
Inspecting motorcycle for damage
•
Check for defects.
•
Use the “express handling service” to notify
BMW Motorrad
UX-VS-1
Fax: + 49 89 382 33220
•
Rectify the fault.
•
If parts are needed, order them through the usual
channel.
•
Costs are to be processed by the warranty claim
system (stage 4). Defect codes:
– Parts missing 10 01 00 00 00
– Parts damaged 10 02 00 00 00
– Incorrect parts delivered 10 03 00 00 00
Checking that delivery is complete
– All optional extras
– Toolkit
– Documentation