Confidential
2-10
3 ERROR INDICATION
To help the user or the service personnel promptly locate the cause of a problem (if any), the
machine incorporates the self-diagnostic functions which display error messages for equipment
errors.
3.1 Error Code
Error
Code
Contents
Refer to
page:
0D
Paper jam during duplex-printing
The recording papers are fed in reverse on the platen when switchback drive is
started, triggering switchback sensor as paper feeding condition.
2-21
0E
Defective during duplex-printing
Switchback sensor detects paper feed condition at out of specified timing
during switchback.
2-21
13
Defective during duplex-printing
Registration sensor detects paper feed condition at out of specified timing
during switchback.
2-22
15
Paper jam during duplex ejecting
Recording paper is not able to be ejected since it is longer than 840 mm when
ejecting the paper.
2-22
17
Recording paper size error (duplex-printing/duplex-copying)
-Paper width is wider than 301.5 mm (detection by media sensor)
-Paper width is narrower than 95.5 mm (detection by media sensor)
-Paper length is longer than 245.9 mm (detection by registration, SB sensor)
-Paper length is shorter than 143.5 mm (detection by registration, SB sensor)
2-23
18
Paper jam during duplex-printing
Registration sensor does not detect paper feed within specified pulse numbers
in the second side paper re-feed.
2-24
20
Cannot identify a black ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-25
21
Cannot identify a yellow ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-25
22
Cannot identify a cyan ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-25
23
Cannot identify a magenta ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
2-25
24
Ink cartridge side IC chip relation defective
- Identification no match
- Judging as incompatible cartridge
- Detecting setting wrong color
2-26
25 Cannot communicate with ink cartridge IC chip (ink cartridge side.) 2-26
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