Confidential
2-50
Error Code A1
Document scanner sensor detects that document scanner is open.
User Check
- Close the document scanner.
Error Code A2
Document scanning position sensor detects length of document 90 cm or more.
User Check
- Check whether the document scanned is longer than the specified limit.
- Remove the jammed document.
Cover is Open
LCD
Step Cause Solution
1 Sensor relay PCB harness
connection failure
Reconnect the sensor relay PCB harness.
2 Document scanner sensor
defective
Replace the sensor relay PCB ASSY.
3 Document scanner unit boss
broken
Replace the document scanner unit.
4 Main PCB defective Replace the main PCB ASSY.
Document Jam
LCD
Step Cause Solution
1 Document scanning position
actuator caught on the
surrounding parts
Set the document scanning position actuator into
place.
2 Document scanning position
sensor defective
Replace the document scanning position sensor
PCB.
3 ADF motor defective Replace the ADF motor.
4 Document feed roller worn out Replace the ADF unit.
5 Sensor relay PCB defective Replace sensor relay PCB.
6 Main PCB defective Replace the main PCB ASSY.