Confidential
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Error Code A5
Level of first side CIS scan result is detected as abnormal during FAX transmission (first
transmission.)
Error Code A6
Level of first side CIS scan result is detected as abnormal during FAX transmission (after re-
try.)
Error Code A7
Type of CIS unit and CIS type input value does not match.
Error Code A8
Matching of color parameter fails.
User Check
- Turn the power off and on.
Unable to Scan A5
LCD
Unable to Scan A6
LCD
Step Cause Solution
1 White level data failure Carry out maintenance 55 to obtain white label data.
2 White reference film stained Clean document cover glass at white reference film.
3 First side CIS unit defective Replace the first side CIS unit.
4 White reference film damage,
broken
Replace the document scanner unit.
5 Main PCB defective Replace the main PCB ASSY.
Unable to Scan A7
LCD
Step Cause Solution
1 First side or second side CIS type
input value error
Automatically identify the first side or second side
CIS type input value (refer to Chapter 5, Section
1.3.20.)
2 Main PCB defective Replace the main PCB ASSY.
Unable to Scan A8
LCD
Step Cause Solution
1 Program malfunctioning Re-load the firmware.
2 Main PCB defective Replace the main PCB ASSY.