Xerox WorkCentre 5021 Service Documentation

08/2012
2-37
WorkCentre 5021/5019
072-102, 072-105
Status Indicator RAPs
Initial Issue
072-102 Feed Out Sensor 2 On Jam
BSD-ON:CH8.2, CH7.3
During paper feed from Tray 2, the Feed Out Sensor 2 did not turn ON within the specified time
after the Tray 2 Feed Motor On.
Cause/Action
Check the following:
• The Feed Out Sensor 2 (Input Check [072-104]) for operation failure. (PL 10.5)
• The STM Take Away Motor (Output Check [072-004]) for operation failure. (PL 10.6)
• The STM Take Away Roll Clutch (Output Check [072-003]) for operation failure. (PL 10.6)
• The Tray 2 Feed/Lift Up Motor (Output Check [072-002] (Feed)) for operation failure. (PL
10.3)
• The T/A Roll 2, Feed Roll, Nudger Roll, and Pinch Roll for transportation failure due to
contamination, wear, and deterioration.
• The LH Cover for improper latching.
• The Drive Gear for wear and damage.
• A paper transportation failure due to foreign substances on the paper path.
• Usage of out of spec paper.
If no problem is found, replace the STM PWB. (PL 10.6)
072-105 Regi Sensor On Jam (Tray 2)
BSD-ON:CH8.3, CH8.2
During paper feed from Tray 2, the Regi Sensor did not turn ON within the specified time after
the Feed Out Sensor 2 On.
Cause/Action
Check the following:
• The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1)
• The STM Take Away Motor (Output Check [072-004]) for operation failure. (PL 10.6)
• The STM Take Away Roll Clutch (Output Check [072-003]) for operation failure. (PL 10.6)
• The T/A Roll 2, Feed Roll, and Pinch Roll for transportation failure due to contamination,
wear, and deterioration.
• The Drive Gear for wear and damage.
• A paper transportation failure due to foreign substances on the paper path.
• Usage of out of spec paper.
If no problem is found, replace the following parts in sequence:
• ESS/MCU PWB (PL 18.1)
• STM PWB (PL 10.6)
072-210 Tray 2 Lift Up Fail
BSD-ON:CH7.3
Any of the following was detected:
• A Tray 2 Lifter error.
• A Tray 2 Paper Size detector component malfunction.
Cause/Action
Check the following:
• The Tray 2 Nudger Level Sensor (Input Check [072-103]) for operation failure. (PL 10.3)
• The Tray 2 Feed/Lift Motor (Output Check [072-005] (Lift Up)) for operation failure. (PL
10.3)
• The drive system between the Bottom Plate and the Tray 2 Feed/Lift Motor for operation
failure.
• The Tray for Paper misload
• The Tray for existence of objects other than Paper.
If no problem is found, replace the STM PWB. (PL 10.6)
072-212 Tray 2 Size Sensor Broken
BSD-ON:CH7.1
Abnormal output AD value from Tray 2 Paper Size Switch was detected.
Cause/Action
Check the following:
• Broken link and damage at the bottom of the Tray
• The Actuator at the rear of the Tray for operation failure
• The Tray 2 Paper Size Switch (Analog Monitor [072-050], Output Check [072-105]) for
operation failure. (PL 10.1)
• The Tray for Paper misload
• The Tray for existence of objects other than Paper.
If no problem is found, replace the STM PWB. (PL 10.6)
072-215 MCU-STM Communication Fail

Xerox WorkCentre 5021 Specifications

General

Brand	Xerox
Model	WorkCentre 5021
Category	All in One Printer
Language	English