08/2012
2-49
WorkCentre 5021/5019
095-910
Status Indicator RAPs
Initial Issue
095-910 No Drum Cartridge
BSD-ON:CH9.1
The Drum Cartridge cannot be detected.
Cause/Action
1. Turn the power OFF and ON.
2. Turn OFF the power and check the following:
• The Drum CRUM PWB and Drum Cartridge CRUM connection terminals in the
Drum Cartridge for poor contact.
• The connection between the Drum Cartridge J615 and the Drum CRUM PWB JA
for open circuit, short circuit, and poor contact.
• The connection between the ESS/MCU PWB J426 and the Drum Cartridge P615
for open circuit, short circuit, and poor contact.
3. If no problem is found, replace the following parts in sequence:
• Drum Cartridge (PL 8.1)
• ESS/MCU PWB (PL 18.1)
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