132 QXS G2 Hardware Installation and Maintenance Guide
Troubleshooting 2U Chassis
The following sections describe common problems that can occur with your storage system, and
some possible solutions. For all of the problems listed in Ta b l e 24, the Module Fault LED on the Ops
panel will light amber to indicate a fault. See 2U Chassis Ops Panel LEDs on page 118. All alarms will
also report via SES.
For details about replacing modules, see 2U Chassis CRU Replacement on page 166.
NOTE: See the
Event Descriptions Reference Guide
for more information about chassis-related
events and recommended actions.
Ta b l e 2 4 2U Alarm Conditions
Status Severity Alarm
PSU alert - loss of DC power from a
single PSU
Fault - loss of redundancy S1
PSU fan fail Fault - loss of redundancy S1
SBB module detected PSU fault Fault S1
PSU removed Configuration error None
Chassis configuration error (VPD) Fault – critical S1
Low warning temperature alert Warning S1
High warning temperature alert Warning S1
Over temperature alarm Fault – critical S4
I
2
C bus failure
Fault – loss of redundancy S1
Ops panel communication error (I
2
C)
Fault – critical S1
RAID error Fault – critical S1
SBB interface module fault Fault – critical S1
SBB interface module removed Warning None
Drive power control fault Warning – no loss of disk
power
S1
Drive power control fault Fault – critical–loss of disk
power
S1
Drive removed Warning None
Insufficient power available Warning None