Endpoint Maintenance
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2. Click Browse to locate a configuration file from your local endpoint.
3. Click Import to import the configuration file.
Resetting to Factory
Reset the endpoint to factory configurations after you have tried all appropriate
troubleshooting suggestions but still have not solved your problems.
When factory resetting the video endpoint, the following happens:
The call logs will be deleted.
Passwords will be reset to default.
All system parameters will be reset to default values.
All custom files will be deleted. Such as, certificates, local contacts and registered accounts.
It is not possible to undo a factory reset. But you can export the configuration first, and then you
can re-import the configuration to recovery the endpoint after the reset.
You can reset the endpoint via the reset key on the VC110 all-in-one unit, remote control or web
user interface.
Note
To reset the endpoint via web user interface:
1. Click on Setting->Upgrade.
Reset of the endpoint may take a few minutes. Do not power off until the phone starts up
successfully.