iManager NetEco 6000
Device Installation and Commissioning Guide
Copyright © Huawei Technologies Co., Ltd.
8 FAQ
8.1 How Do I Query the VCN500 Version Information?
Prerequisites
You have obtained the IP address for the VCN500.
You have obtained the user name and password used for logging in to the VCN500
client.
A PC with an IP address in the same network segment as the VCN500 is prepared, and
the PC has been connected to the VCN500 over a switch.
Procedure
Step 1 On a PC which is in the same IP address segment as the VCN500, enter
https://XX.XX.XX.XX:8443 in the address box, and press Enter.
XX.XX.XX.XX indicates the VCN500 IP address.
Encrypted transmission using SSL is supported for secure data transmission.
Step 2 (Optional) Install a security certificate when logging in to the page. Click Continue to this
website (not recommended).
Step 3 Specify User name and Password and click Log In.
Step 4 Choose Local Configuration > Basic Configuration and view the Current version
parameter value to obtain the VCN500 version information.
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8.2 How Do I Handle Abnormal Door Control Status?
Context
If the door control status collected by the NetEco is always open, resolve the issue by
following the procedure in this section.
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