15 System Maintenance
Operator’s Manual 15 - 7
15.1.7 System Hard Drive Backup
To prevent deterioration or loss of data stored in the system hard drive (including patient info data,
preset data, etc.), create a backup copy of the hard drive at regular intervals.
15.2 Troubleshooting
If any persistent system malfunction is experienced, e.g., an onscreen error message, blank imaging
screen, absent menus, see the table below. If the failure cannot be resolved, contact the Mindray
Customer Service Department or a sales representative.
No. Failure Cause Measure
2 The display has no output. The interval between turning
off and restarting the system is
too short - wait at least 20
seconds.
Turn off the system and wait
at least 1 minute, then restart
the system.
The display brightness or
contrast may be improperly
set.
Adjust the display brightness
and contrast.
3 The touch screen displays
the characters and menus
but no images.
The acoustic power, gain or
TGC controls are improperly
set.
Adjust the acoustic power
output, gain or TGC control.
Check that a probe is
connected and/or fully
connected.
Check probe connection.
The system is in frozen status. Unfreeze the image.
4 The image quality is
degraded
The exam mode is incorrect. Select an appropriate exam
mode.
The image parameter settings
are incorrect.
Adjust the image parameters.
The image presets are
inappropriate.
Reset the factory default
presets.
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