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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
CWPA Messages
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
CWPA Messages
This section contains Catalyst 6500 series switch and Cisco 7600 series router port adapter module
(CWPA) messages.
CWPA-2
Error Message %CWPA-2-BAD_HWVERS: Unable to determine board hardware version
Explanation
The module software cannot read the module hardware version. This condition indicates
a hardware error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %CWPA-2-PAOIR: Port adapter OIR not supported, reloading
Explanation
An OIR operation occurred on the port adapters of the specified module, but OIR is not
supported on the port adapter. This error has caused the module to fail and reload.
Recommended Action Do not attempt OIR on the port adapters of the specified module.
Error Message %CWPA-2-PA_VOLFAIL: Port adapter [dec]V failed, Reloading flexwan
Explanation
The module encountered an error involving power delivery to the module. Probable
causes for this error are an environmental condition, an overtemperature condition, or inconsistent
voltage to the module.
Recommended Action Verify that the input voltage and the temperature of the module are within
acceptable ranges.
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