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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
SVCLC Messages
Error Message %STAPL_OPEN-4-ERROR_READ: %Error: STAPL file [chars] read failed
Explanation
An unknown error occurred while the system was copying the STAPL program file to a
local buffer.
Recommended Action Enter the del [chars] command to remove the file. Use the copy command to
recopy the file from a known good source to its desired destination [chars]. If this message recurs,
copy the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some
messages, these tools and utilities will supply clarifying information. Search for resolved software
issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require
assistance, open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the show
logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %STAPL_OPEN-4-ERROR_SIZE: %Error: Bad file size [chars]
Explanation
The file is too small or too large for a STAPL program file.
Recommended Action Enter the dir command, determine the size of the file, and retry the operation.
SVCLC Messages
This section contains service line card (SVCLC) messages.
SVCLC-2
Error Message %SVCLC-2-MAJORTEMP: Module [dec] CPU[dec] has exceeded its allowed
operating temperature. (current temp=[dec]C) Module will be shut down immediately
Explanation
The specified service line card in the system has sent a thermal shutdown request to the
supervisor engine. The first [dec] is the module number, the second [dec] is the CPU number, and
the third [dec] is the temperature.
Recommended Action Determine if the environment is too hot. If the environment is not too hot,
replace the hardware.
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