DataCard SD260 User Manual

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Chapter 10: Troubleshooting
This section describes:
• “Tools for Troubleshooting”
• How to locate
the problem (see “Locate the Problem”)
• Installation problems (see “Fixing the Printer System
”)
• Card appearance problems (see “Card Appearance”)
• Magnetic stripe pro
blems (see “Magnetic Stripe ”)
• Driver communication problems (see “Installation Troubleshooting”)
• “For Man
agers Only”
Tools for Troubleshooting
The tools for troubleshooting a problem are similar to the supplies and
equipment you use to print cards:
• Cards to print, used at several stages of troubleshooting
• Print ri
bbon
• Cleaning supplies, especially prin
ter clean
ing cards and a cleaning pen
• The XPS Card PrinterDriver, if you use it when printing cards
• The Printer M
anager, for use by managers with the guidance of your service
provider
• Procedures to identify where a problem is occurring

DataCard SD260 Specifications

General

Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Color	Yes
Print speed (color)	200 card/h
Product color	Blue, Grey

Weight and Dimensions

Depth	391 mm
Width	175 mm
Height	224 mm