86 Using the Printer
502: The card data is missing or is not usable. The card cannot print.
The driver could not use the prepared data.
The PC did not process the data successfully.
Make sure the data is present. Send the card to print
again.
If the card d
oes not print the second time, troubleshoot
the problem.
A mistake in using magnetic stripe escapes or blocking
escapes can cause this mess
age.
503: The magnetic stripe data is missing. The card cannot print.
The driver is set to encode magnetic stripe data only.
• The card did not contain any magnetic stripe data.
• Make sure the magnetic stripe data is present.
• Identify the magnetic st
ripe data using escapes or fonts.
See “Use Magnetic Stripe Escape
s” or “Use Magnetic
Stripe Fonts”.
• To print
on the
card, change the setting in Printing Preferences to disable
Encode Only. See “Encode Magnetic Stripe without Printing”.
505: Bonjour is not installed. Cannot connect to the printer.
• The driver uses Bonjour for Windows to
connect to a printer using a USB cable.
• If you previously instal
led a network-
connecte
d printer and then installed a USB-
connected printer, Bonjour might not be
installed.
• B
onjour might have been removed from th
e
PC by another program or by a user.
To solve the problem:
• Remove
the driver, using the Remove icon on the driver
CD
installer. Install the USB printer following the steps in the Quick
Install Guide.
• Find a Bonjour for Windows download and install it.
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