Status Messages
Table 39: Status Messages on the Cisco Unified IP Phone
Possible Explanation and ActionDescriptionMessage
None. This message is informational only.The phone obtained its IP address from a
BootP server rather than a DHCP server.
BootP server used
The Cisco Unified Communications Manager creates
a configuration file for the phone with the phone is
added to the database. If the phone has not been added
to the Cisco Unified Communications Manager
database, the TFTP server generates a CFG File Not
Found response.
•
Phone is not registered with Cisco Unified
Communications Manager.
You must manually add the phone to Cisco
Unified Communications Manager if you are
not allowing phones to auto-register. See Cisco
Unified Communications Manager
Administration Phone Addition, on page 40
for details.
•
If you are using DHCP, verify that the DHCP
server is pointing to the correct TFTP server.
•
If you are using static IP addresses, check
configuration of the TFTP server. See Network
Configuration Menu, on page 64 for details on
assigning a TFTP server.
The name-based and default configuration
file was not found on the TFTP Server.
CFG file not found
Power cycle the phone.The configuration file is too large for file
system on the phone.
CFG TFTP Size Error
Obtain a new copy of the phone firmware and place
it in the TFTPPath directory. You should only copy
files into this directory when the TFTP server
software is shut down, otherwise the files may be
corrupted.
Downloaded software file is corrupted.Checksum Error
None. This message is informational only. Neither
the CTL file nor the ITL file was installed previously.
For more information about the CTL file, see Cisco
Unified Communications Manager Security Guide.
The CTL and ITL files are installed on the
phone.
CTL and ITL installed
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
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Model Information, Status, and Statistics
Status Messages Screen