APPENDIX A
Internal Support Web Site
•
Internal Support Web Site Overview, page 235
•
Cisco Unified IP Phone User Support, page 235
•
User Options Web Pages Access, page 236
•
Online Help on Phone, page 236
•
Cisco Unified IP Phone Manuals, page 236
•
Cisco Unified IP Phone 7900 Series eLearning Tutorials for SCCP Phones, page 237
•
Phone Features User Subscription and Setup, page 237
•
User Voice Messaging System Access, page 238
•
User Personal Directory Entries Setup, page 238
Internal Support Web Site Overview
If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone
users in your network or company. It is important to provide current and thorough information to users.
Cisco recommends that you create a web page on your internal support site that provides users with important
information about their Cisco Unified IP Phones.
This chapter describes information that you might want on the support web site.
Cisco Unified IP Phone User Support
To successfully use some of the features on the Cisco Unified IP Phone (including Speed Dial, Services, and
voice message system options), users must receive information from you or from your network team or must
be able to contact you for assistance. Make sure to provide users with the names of people to contact for
assistance and with instructions for contacting those people.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
235