You can also remotely view the call statistics information by using a web browser to
access the Streaming Statistics web page. This web page contains additional RTCP
statistics not available on the phone. For more information about remote monitoring,
see Remote Monitoring, on page 191
Note
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even
though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call
data overwrites the former call data.
Display Call Statistics Screen
To display the Call Statistics screen for information about the last voice stream, follow these steps:
Procedure
Step 1
Press Settings.
Step 2
Select Status.
Step 3
Select Call Statistics.
Call Statistics Fields
The following table describes the items displayed on the Call Statistics screen:
Table 43: Call Statistics Items
DescriptionItem
Type of voice stream received (RTP streaming audio from codec):
G.729, G.728/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Rcvr Codec
Type of voice stream transmitted (RTP streaming audio from codec):
G.729, G.728/iLBC, G.711 u-law, G.711 A-law, or Lin16k.
Sender Codec
Size of voice packets, in milliseconds, in the receiving voice stream
(RTP streaming audio).
Rcvr Size
Size of voice packets, in milliseconds, in the transmitting voice stream.Sender Size
Number of RTP voice packets received since voice stream was opened.
This number is not necessarily identical to the number of RTP
voice packets received since the call began because the call
might have been placed on hold.
Note
Rcvr Packets
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
185
Model Information, Status, and Statistics
Call Statistics Screen