Procedure
Step 1
Press Settings.
Step 2
Select Status.
Step 3
Select Firmware Version.
Step 4
To exit the Firmware Version screen, press Exit.
Firmware Version Items
Table 41: Firmware Version Information
DescriptionItem
Load file running on the phoneLoad File
JAR file running on the phoneApp Load ID
Java Virtual Machine (JVM) running on the phoneJVM Load ID
Operating system running on the phoneOS Load ID
Ffactory-installed load running on the phoneBoot Load ID
Load running on the Expansion Modules, if connected to a SIP or SCCP
phone
Expansion Module 1
Expansion Module 2
Digital signal processor (DSP) software version usedDSP Load ID
Expansion Module Status Screen
The Expansion Module Status screen displays information about each Cisco Unified IP Phone Expansion
Module that is connected to the phone.
Expansion Module Status Fields, on page 184 explains the information that is displayed on this screen for
each connected expansion module. You can use this information to troubleshoot the expansion module, if
necessary. In the Expansion Module Stats screen, a statistic preceded by “A” is for the first expansion module.
A statistic preceded by “B” is for the second expansion module.
Display Expansion Module Status Screen
To display the Expansion Module Status screen, follow these steps:
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
183
Model Information, Status, and Statistics
Expansion Module Status Screen