Procedure
Step 1
Press Settings.
Step 2
Select Status.
Step 3
Select Expansion Module.
Step 4
To exit the Expansion Module screen, press Exit.
Expansion Module Status Fields
Table 42: Expansion Module Statistics
DescriptionItem
Overall expansion module statusLink State
Number of bytes discarded due to errorsRX Discarded Bytes
Number of packets discarded due to improper lengthRX Length Err
Number of packets discarded due to invalid checksum informationRX Checksum Err
Number of packets that have been discarded because a message was invalid or
unsupported
RX Invalid Message
Number of packets that have been retransmitted to the expansion moduleTX Retransmit
Number of packets discarded because the expansion module was not able to
accept new messages
TX Buffer Full
Call Statistics Screen
You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics
in the following ways:
•
During call: You can view the call information by rapidly pressing the ? button twice.
•
After the call: You can view the call information captured during the last call by displaying the Call
Statistics screen.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco
Unified Communications Manager 9.0 (SCCP and SIP)
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Model Information, Status, and Statistics
Call Statistics Screen