QX50/QX200/QX2000; (SW Version 6.0.x) 4
QX50/QX200/QX2000 Manual II: Administrator’s Guide
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure QX IP PBX basically.
Manual II: Administrator's Guide
About this Administrator's Guide ..................................................................................................................................................................................8
QX IP PBX’s Graphical Interface .....................................................................................................................................................................................9
Dashboard – Administrator’s Main Page ............................................................................................................................................................................................. 9
Administrator’s Menus .................................................................................................................................................................................................. 10
Setup Menu ....................................................................................................................................................................................................................... 10
Basic Setup ................................................................................................................................................................................................................................................. 11
System (LAN) – System Configuration Wizard ........................................................................................................................................................................................................... 11
Internet (WAN) - Internet Configuration Wizard ...................................................................................................................................................................................................... 12
Needed Bandwidth for IP Calls.................................................................................................................................................................................................................................... 14
Date and Time Settings......................................................................................................................................................................................................................................................... 15
System Mail Settings – Email (SMTP) ............................................................................................................................................................................................................................. 16
SMS Settings – Short Text Messaging ............................................................................................................................................................................................................................. 17
System Security ......................................................................................................................................................................................................................................... 18
Licensed Features..................................................................................................................................................................................................................................... 18
Feature Keys ............................................................................................................................................................................................................................................................................. 18
Free Trial Activation.............................................................................................................................................................................................................................................................. 19
Redundancy ............................................................................................................................................................................................................................................... 20
Language Pack ........................................................................................................................................................................................................................................... 20
Update Languages for IP Phones ...................................................................................................................................................................................................................................... 21
Extensions Menu ............................................................................................................................................................................................................. 22
Extensions Management......................................................................................................................................................................................................................... 23
Add Extension .......................................................................................................................................................................................................................................................................... 24
User Extension Settings ................................................................................................................................................................................................................................................. 25
Pickup Group Extension Settings ............................................................................................................................................................................................................................... 32
Call Park Extension Settings ......................................................................................................................................................................................................................................... 34
Paging Group Extension Settings ............................................................................................................................................................................................................................... 36
ACD Group Extension Settings .................................................................................................................................................................................................................................... 37
Recording Box Extension Settings ............................................................................................................................................................................................................................. 40
Recording Box .................................................................................................................................................................................................................................................................... 42
Attendant Extension Settings ...................................................................................................................................................................................................................................... 43
Extension Codecs .............................................................................................................................................................................................................................................................. 49
Call Park and Directed Call Park Service ................................................................................................................................................................................................................. 51
Barge In Service ................................................................................................................................................................................................................................................................ 51
Add Multiple Extensions ...................................................................................................................................................................................................................................................... 52
User Extension Bulk Import ............................................................................................................................................................................................................................................... 52
Conferences................................................................................................................................................................................................................................................ 53
Conferences Management ................................................................................................................................................................................................................................................... 54
Add Conference ....................................................................................................................................................................................................................................................................... 55
Email Default Settings........................................................................................................................................................................................................................................................... 55
Upload Universal Extension Recordings ............................................................................................................................................................................................ 55
Upload Universal Extension Recordings - Hold music ....................................................................................................................................................................................... 56
Extensions Directory ............................................................................................................................................................................................................................... 56
Receptionist Management ..................................................................................................................................................................................................................... 57
ACD Management ..................................................................................................................................................................................................................................... 60
Authorized Phones Database ................................................................................................................................................................................................................ 64
Call Back Services ............................................................................................................................................................................................................................................................. 65
Interfaces Menu ............................................................................................................................................................................................................... 67