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Konica Minolta
All in One Printer
BIZHUB 164
Konica Minolta BIZHUB 164 Service Manual
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SER
VICE MANU
AL
2010.06
2010.06
V
er
.
2.0
V
er
.
2.0
FIELD SER
VICE
2
Table of Contents
Field Service Total
2
Table of Contents
2
Safety and Important Warning Items
4
Important Notice
4
Description Items for Danger, Warning and Caution
4
Safety Warnings
5
Handling of Consumables
14
Internal Laser Radiation
15
Laser Safety Label
18
Laser Caution Label
19
Precautions for Handling the Laser Equipment
19
Warning Indications on the Machine
20
Measures to Take in Case of an Accident
22
Composition of the Service Manual
24
Notation of the Service Manual
25
Revision History
27
Outline/Maintenance
28
1 System Configuration
38
Outline
38
2 Product Specifications
39
Type
39
Functions
39
Paper
40
Materials
40
Print Volume
41
Machine Specifications
41
Operating Environment
41
Print Function
42
Scan Function
43
Maintenance
44
3 Periodical Miantenance Items
44
Concept of Periodical Maintenance
44
Main Body
44
Periodical Cleaning Parts List
45
Periodical Replacement Parts List
45
Main Body
45
Concept of Parts Life
46
Conditions for Life Specifications Values
46
Life Value of Consumables and Parts
46
4 Periodical Maintenance Procedure
47
Processing Section
47
Replacing the Developer
47
Replacing the Drum
51
Replacing the Cleaning Blade
53
Replacing the Drum Charge Corona Assy
53
Application of Toner
54
Replacing the Toner Bottle
56
Cleaning of the Ds Collars
58
Cleaning of the Drum Separator Fingers
59
Cleaning of the Developer Scattering Prevention Plate
60
Field Service Ver. 2.0 Jun
60
Conveyance Section
62
Cleaning of the Pre-Image Transfer Guide Plate
62
Cleaning of the Timing Roller
62
Fusing Section
64
Replacing the Fusing Unit
64
5 Other Maintenance Items
66
Disassembly/Adjustment Prohibited Items
66
Fusing Unit
67
PH Unit
67
Disassembly/Reassembly Parts List
68
Cleaning Parts List
69
Disassembly/Reassembly Procedure
69
Front Door
69
Front Cover
70
Left Cover
70
Rear Cover
71
Rear Right Cover/1, Rear Right Cover/2
71
Scanner Rear Cover
72
Scanner Right Cover
72
Paper Exit Tray (Left) / Paper Exit Tray (Right)
73
Original Glass
75
Operation Panel
76
Tray 1
76
Multi Bypass Tray
77
Imaging Unit
78
PH Unit
79
CIS Module (CIS)
81
Transfer Roller Unit
82
Scanner Unit
83
Printer Control Board (PRCB)
84
High Voltage Unit (HV1)
85
DC Power Supply (DCPU)
86
Tray 1 Feed Roller
86
Tray 1 Separation Pad
87
Multi Bypass Tray Feed Roller
88
Ozone Filter
88
Multi Bypass Tray Separation Roller Assy
90
Main Motor (M1)
91
Toner Supply Motor (M2)
92
Scanner Motor (M4)
93
DC Power Supply Fan Motor (FM5)
94
Registration Clutch (CL1)
95
Tray1 Paper Feed Clutch (CL2)
95
Bypass Paper Feed Clutch (CL3)
96
Bypass Pick-Up Solenoid (SD1)
97
Cleaning Procedure
98
Tray 1 Feed Roller
98
Tray 1 Separation Pad
98
Multi Bypass Tray Feed Roller
99
Multi Bypass Tray Separation Roller
99
Original Glass
99
6 Service Tool
100
Service Material List
100
CE Tool List
100
7 Firmware Rewriting
101
Outline
101
Preparation
101
Rewriting Method
101
Procedure When Upgrading the Firmware Has Failed
103
Adjustment/Setting
106
8 How to Use the Adjustment Section
106
9 Utility Mode
107
List of Utility Mode
107
Starting/Exiting
108
Exiting Procedure
108
Starting Procedure
108
Machine Setting
108
Auto Panel Reset
108
Sleep Mode
108
Sleep Shift
108
Density (Book)
109
Key Speed Setting
109
Lcd Contrast
109
Print Density
109
Language
110
Field Service Ver. 2.0 Jun
110
Custom Size Memory
111
Job Setting
111
Tray Priority
111
Bypass Paper
112
Tray1 Paper
112
Crisscross Mode
113
Print Priority
113
User Management
111
Drum Dehumidify
111
Copy Setting
113
Quality Priority
113
Density Level
114
Density Priority
114
Erase Setting
114
4In1 Copy Order
115
Sort Priority
115
Total Page
115
Size Count
115
Total Count
115
Total Scan
115
10 Adjustment Item List
117
11 Service Mode
119
List of SERVICE MODE
119
Starting/Exiting
122
Changing the Setting Value in SERVICE MODE Functions
122
Exiting Procedure
122
Starting Procedure
122
Service's Choice
122
Power Supply
122
Shipment
122
ID Adjust
123
Iu Life Stop Mode
123
Maintenance Count
123
Transfer (Card1)
124
Transfer (Card2)
124
Transfer (Plain)
124
Transfer (Recycle)
124
Vg Adjust
124
Field Service Ver. 2.0 Jun
125
Fuser Temp. (Card1)
125
Fuser Temp. (Card2)
125
Fuser Temp. (Plain)
125
Leading Edge
126
Trailing Edge
127
Vertical Edge
127
Fls Paper Size
128
LOOP Ad. (BYPASS)
128
LOOP Ad. (TRAY1)
128
Eraser Install
129
Gdi Timeout
129
Language Group
129
Suction Fan
129
Adjust
130
Prn Main (Tray1)
130
Prn Main (Bypass)
131
Prn Sub (Tray1-P)
132
Prn Sub (Tray1-R)
133
Prn Sub (Tray1-C1)
134
Prn Sub (Tray1-C2)
135
Prn Sub (Bypass-P)
136
Prn Sub (Bypass-R)
137
Prn Sub (Bypass-C1)
138
Prn Sub (Bypass-C2)
139
Cis Main Zoom
140
Cis Sub Zoom
141
Cis Main Regist
142
Cis Sub Regist
143
Customer ID
144
Model Setting
144
Tcr Gain
144
Counter
144
Size Counter
144
Total Counter
144
Maintenance Count
145
Pm Counter
145
Supplies Counter
145
Application Counter
146
Paper Size Counter
146
Misfeed Counter
146
Trouble Counter
146
Field Service Ver. 2.0 Jun
146
Display
147
Engine F/W Ver
147
Fuser Temperature
147
Main F/W Ver
147
Process Control
147
Tcr Gain
147
Toner Density
147
Transcript Current
147
Customer ID
148
Main Ram Size
148
Serial no
148
Function
148
Paper Feed Test
148
Process Check
148
Tcr Auto Adjust
149
Prn Test Pattern
150
Scan Test
152
Toner Supply
152
Report
152
Setting Data List
152
Fixed Zoom Change
153
Clear Data
154
Memory Clear
154
Application Count
155
Maintenance Counter
155
Misfeed Counter
155
Paper Size Counter
155
Pm Counter
155
Scan Counter
155
Supplies Counter
155
Total Clear
155
Trouble Counter
155
12 Security
156
Factory Test
154
Panel Test
154
Ram Test
154
List of SECURITY Mode
156
Starting/Exiting
156
Exiting Procedure
156
Field Service Ver. 2.0 Jun
156
Size Counter
156
Starting Procedure
156
Total Counter
156
Count-Up Table
157
Troubleshooting
158
13 Jam Display
158
Misfeed Display
158
Display Resetting Procedure
158
Sensor Layout
159
System Mounted with MB-503
159
Solution
160
Initial Check Items
160
Misfeed at Tray1 Paper Feed Section
161
Misfeed at the Bypass Tray Paper Feed Section
162
Misfeed at the Image Transfer Section
163
Misfeed at the Fusing/Exit Section
164
14 Malfunction Code
165
Trouble Code
165
Trouble Code List
165
Trouble Resetting Procedure
167
Solution
168
C0211: Bypass Tray Lift-Up Failure
168
C2351: Suction Fan Motor Malfunction
168
C2557: Abnormally Low T/C Ratio
169
C2558: Abnormally High T/C Ratio
169
C255C: TCR Sensor Adjustment Failure
169
C2702: Abnormal Image Transfer Voltage
169
C3451: Warming-Up Failure
170
C3751: Fusing Failure (Abnormally High Fusing Temperature 1)
170
C3752: Fusing Failure (Abnormally High Fusing Temperature 2)
170
C3851: Fusing Failure (Abnormally Low Fusing Temperature)
170
C4001: Faulty HSYNC
170
C4101: Polygon Motor Malfunction
170
C5102: Main Motor Malfunction
171
C6101: Scanner Home Detection Failure
171
Field Service Ver. 2.0 Jun
171
C9401: Scanner Lamp Error
172
CC102: Controller-Engine Connection Failure
172
CC151: Flash ROM Error
172
CC153: Engine Flash ROM Error
172
CC163: Engine Connection Failure
173
15 Power Supply Trouble
174
The Copier Does Not Turn on
174
16 Image Quality Problem
175
How to Identify Problematic Part
175
Initial Check Items
175
Identification of the Faulty System
176
Solution
177
Scanner Section: Blank Copy
177
Scanner Section: Black Copy
178
Scanner Section: Low Image Density
179
Scanner Section: Foggy Background or Rough Image
180
Scanner Section: Black Streaks or Bands
181
Scanner Section: Black Spots
182
Scanner Section: White Streaks or Bands
183
Scanner Section: Uneven Image Density
184
Scanner Section: Gradation Reproduction Failure
185
Scanner Section: Periodically Uneven Image
186
Scanner Section: Moire
187
Printer Section: Blank Copy
188
Printer Section: Black Copy
189
Printer Section: Low Image Density
190
Printer Section: Foggy Background or Rough Image
191
Printer Section: Black Streaks or Bands
192
Printer Section: Black Spots
193
Printer Section: Blank Streaks or Bands
194
Printer Section: Void Areas
195
Printer Section: Smear on Back
196
Printer Section: Uneven Image Density
197
Printer Section: Gradation Reproduction Failure
198
Printer Section: Periodically Uneven Image
199
17 Parts Layout Drawing
200
Main Body
200
Field Service Ver. 2.0 Jun
201
Multi Bypass Tray (MB-503)
202
Appendix
200
18 Connector Layout Drawing
203
Printer Control Board (PRCB)
203
19 Connector Layout Drawing
204
20 Timing Chart
205
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Konica Minolta BIZHUB 164 Specifications
General
Brand
Konica Minolta
Model
BIZHUB 164
Category
All in One Printer
Language
English
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