3-24 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Jam at Tray 2 (IOT Feed Jam)
Paper fed from Tray 2 did not reach the Registration Sensor on time. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 071-100: Jam at Tray 2 (IOT Feeder 1 Jam)
Initial Actions
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 2 Retard Roller, PL2.2.17
■ Tray 2 Feeder Assembly, PL3.2.1
■ Registration Sensor, PL3.2.30
■ Regi Sensor Harness Assembly,
PL3.2.37
■ Tray 2 Feed Roller, PL3.2.53
■ MCU Board, PL9.2.13
■ Right Side Harness Assy, PL10.1.12
■ “Map 2 - Laser Unit and Feeder” on
page 10-11
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Tray 1 (MPT) and Registration” on
page 10-26
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the jam paper location.
Remove the paper.
2.Does the error still occur?
Go to step 2. Complete.
2 1.Perform the Registration Sensor
test (page 4-43): Service Mode >
Printer Diag > Engine Diag >
Sensor Test > Regi Sensor.
2.Does the number on the Control
Panel increase by 1 when the
Actuator of the Registration Sensor
is activated?
Go to step 3. Go to step 7.
3 1.Check the paper feed.
2.Does multiple feed occur?
Go to step 4. Go to step 5.