Xerox Phaser 6180MFP Service Manual

Phaser 6180MFP Multifunction Printer Service Manual 4-81
General Troubleshooting
Printer Continually Displays Insert Print Cartridge
Initial Actions
■ Check the Print Cartridge life using CentreWare IS.
■ Cycle printer power.
■ If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge (Y/M/C/K),
PL5.1.17-20
■ Print Cartridge Sensor, PL5.2.6
■ MCU Board, PL9.2.13
■ Toner Sensor Harness, PL10.1.7
■ “Developer” on page 10-38
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly installed?
Go to step 3. Reseat the
Print
Cartridge
(page 8-11).
2 Does the error still occur? Go to step 3. Complete.
3 1.Perform the CRU Sensor test: Service
Mode > Printer Diag > Engine Diag >
Sensor Test > CRU Sensor.
■ Yellow CRU Sensor (page 4-45)
■ Magenta CRU Sensor (page 4-46)
■ Black CRU Sensor (page 4-47)
■ Cyan CRU Sensor (page 4-48)
2.Does the number on the Control Panel
increase by 1 when the Print Cartridge is
reseated?
Replace the
MCU Board
(page 8-88).
Go to step 4.
4 1.Replace the Print Cartridge (page 8-11).
2.Does the error still occur?
Go to step 5. Complete.
5 1.Check the Toner Sensor wiring harness
connectors between the Print Cartridge
Sensor and the MCU Board.
■ Yellow: P/J19 and P/J191
■ Magenta: P/J19 and P/J192
■ Black: P/J19 and P/J193
■ Cyan: P/J19 and P/J194
2.Are the connectors securely connected?
Go to step 6. Reconnect
the
connectors.
Go to step 6.
6 Does the error still occur? Go to step 7. Complete.

Xerox Phaser 6180MFP Specifications

General

Brand	Xerox
Model	Phaser 6180MFP
Category	All in One Printer
Language	English