Xerox Phaser 6180MFP Service Manual

Phaser 6180MFP Multifunction Printer Service Manual 4-97
General Troubleshooting
Color Fax Troubleshooting
Color Faxing job has failed. The following troubleshooting procedure applies
to this error.
N
o
t
e
The following limitations apply to Color faxing.
■ Color Fax cannot be used while receiving or transmitting a Fax.
■ When reading a document to be faxed in the document glass mode,
only one page can be transmitted.
■ If the Fax machine on the other party side is made by other supplier
or other Xerox model, there may be a case that color transmission or
color reception of Fax cannot be made.
■ There will be no retransmission when an error occurs during Color fax
transmission.
■ Color Fax cannot be used by Direct Fax.
■ The data of Color Fax cannot be transferred to other parties.
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Did the user operate the Fax machine
correctly?
Go to step 2. Complete.
2 Does the error occur when sending a Fax? Go to step 3. Check with
the sender on
information:
■ Fax
machine
■ Original
document
■ Fax
settings
■ Fax menu
3 1.Check the Fax settings: System > Admin
Menu > Fax Settings > Color Fax.
2.Is the Color Fax setting On?
Go to step 4. Turn the
Color Fax
setting to On.

Xerox Phaser 6180MFP Specifications

General

Brand	Xerox
Model	Phaser 6180MFP
Category	All in One Printer
Language	English