3-186 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to this
error.
Applicable Chain Link
■ Chain Link 033-510: Fax Codec Error
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Turn the printer power Off and back
On.
2.Does the error still occur when
faxing after turning the printer back
On?
Go to step 2. Complete.
2 1.Check the Fax Parameter setting:
Service Mode > Fax/Scanner Diag
> Parameter.
2.Enter Chain Link 825-662.
3.Does the value [Hex] show number
2 (MMR)? (refer to “Chain Link for
Fax Parameter Setting” on page A-9
for detailed information)
Go to step 3. Change the
value ([Hex] to
2.
3 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.