3-206 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
â– Chain Link 033-500: Fax Codec Error (FAX RX JPEG Data Limit Over)
â– Chain Link 033-511: Fax Codec Error (MH/MR/MMR Decode Error)
â– Chain Link 033-514: Fax Codec Error (JPEG DNL/SOF 0 Error)
â– Chain Link 033-515: Fax Codec Error (JPEG Nf Error)
â– Chain Link 033-775: Fax Codec Error (FAX RX Encode Output Buffer
Over)
â– Chain Link 033-777: Fax Codec Error (FAX RX Decode Input Buffer
Over)
â– Chain Link 033-782: Fax Codec Error (NSS/DCS Function
Disagreement)
â– Chain Link 033-784: Fax Codec Error
â– Chain Link 033-799: Fax Codec Error (Maximum Reception Lines Over)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the fax cable connection for
correct installation. Reconnect the
fax cable on the Scanner Controller
Board.
2.Does the error still occur?
Go to step 2. Complete.
2 1.Check the Fax protocol: System >
Information Pages > Protocol
Monitor.
2.Does the sending fax meet the
specifications?
Go to step 3. Change the
sending fax side
setting.