3-56 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Empty Print Cartridge (Yellow/Magenta/Cyan/Black)
The Print Cartridge has reached its end of life. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
â– Chain Link 093-935: Replace Yellow Cartridge
â– Chain Link 093-936: Replace Magenta Cartridge
â– Chain Link 093-937: Replace Cyan Cartridge
â– Chain Link 093-938: Replace Black Cartridge
Initial Actions
â– Check the Print Cartridge life using CentreWare IS.
â– Cycle printer power.
â– If problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Print Cartridge (Y/M/C/K),
PL5.1.17-20
â– MCU Board, PL9.2.13
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the Print Cartridge for correct
installation.
2.Is the Print Cartridge correctly
installed?
Go to step 3. Reseat the Print
Cartridge
(page 8-11).
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 1.Replace the Print Cartridge
(page 8-11).
2.Does the error still occur?
Replace the
MCU Board
(page 8-88).
Complete.