3-74 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Load Tray 3 (Paper Mismatch)
The paper size mismatch is detected in Tray 3. The following troubleshooting
procedure applies to this error.
Applicable Chain Link
â– Chain Link 024-911: Load Tray 3 (IOT Paper Size Mismatch)
Initial Actions
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– MCU Board, PL9.2.13
â– Tray 3 Size Switch, PL13.3.5
â– Tray 3, PL13.4.1
â– Tray 3 Retard Roll, PL13.4.10
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper size.
2.Does the paper size meet the
specifications?
Go to step 2. Replace the
paper with the
correct
specifications.
2 1.Check the paper size setting.
2.Does the paper match with the
settings on the printer Control
Panel?
Go to step 4. Correct the
paper settings
on the printer
Control Panel.
3 Does the error still occur when
printing?
Go to step 4. Complete.
4 1.Reseat the Tray Paper End Guide.
2.Does the error still occur?
Go to step 5. Complete.
5 1.Replace Tray 2.
2.Does the error still occur when
printing?
Go to step 6. Complete.