3-204 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
â– Chain Link 033-769: Fax Codec Error (JBIG NEWLEN Marker Error)
â– Chain Link 033-772: Fax Codec Error (Undefined Marker Error)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 1.Check the telephone line connection.
Reconnect the telephone line
connector on the Scanner Controller
Board.
2.Does the error still occur when
faxing?
Go to step 3. Complete.
3 1.Check the Fax Board installation.
Reseat the Fax Board (page 8-98).
2.Does the error still occur when
faxing?
Go to step 4. Complete.
4 1.Check the Scanner Controller Board
installation. Reseat the Scanner
Controller Board (page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.