5-42 Phaser 6180MFP Multifunction Printer Service Manual
Print-Quality Troubleshooting
Faded or Missing Image
There are areas of the image that are extremely light or are missing in a
limited area on the paper.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Unit, PL4.1.1
â– Print Cartridge (C/M/Y/K),
PL5.1.17-20
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Perform Test Print (Cyan 20%,
Magenta 20%, Yellow 20%, and
Black 20%): Service Mode > Printer
Diag > Test Print.
2.Does the error still occur when
printing?
Go to step 5. Go to step 2.
2 1.Perform a copy job.
2.Does the error still occur when
copying?
Go go step 3. Complete.
3 Is the original document normal? Go to step 4. Replace the
original
document.
Partial Band