5-54 Phaser 6180MFP Multifunction Printer Service Manual
Print-Quality Troubleshooting
Skew
The printed image is not parallel with both sides of the paper.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Notes Example Print
â– MPT Retard Holder Assembly,
PL2.1.3
â– Tray 2 Retard Roll, PL2.2.17
â– Tray 1 (MPT) Feed Roll, PL3.1.10
â– Tray 2 Feed Roll, PL3.2.53
â– Transfer Unit, PL4.1.1
â– Scanner Controller Board, PL9.1.1
â– ADF Scanner Assembly, PL11.1.1
â– ADF Roller & Pad, PL11.1.16
â– Duplex Unit, PL12.1.1
â– Tray 3 Feed Roll, PL13.2.10
â– Tray 3 Retard Roll, PL13.4.10
Troubleshooting Procedure Table
Step Action and Questions Yes No
1 1.Perform Test Print (Cyan 20%,
Magenta 20%, Yellow 20%, or Black
20%): Service Mode > Printer Diag
> Test Print.
2.Does the error still occur when
printing?
Go to step 9. Go to step 2.
2 1.Perform a copy job.
2.Does the error still occur when
copying?
Go to step 3. Complete.
3 Is the original document normal? Go to step 4. Replace the
original
document.
4 Does the paper feed through the ADF? Go to step 5. Go to step 7.
Skew 2