Phaser 6180MFP Multifunction Printer Service Manual 3-101
Error Messages and Codes
Format Error
The format is invalid. The following troubleshooting procedure applies to this
error.
Applicable Chain Link
■ Chain Link 016-737: Format Error (Download Format Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the printer firmware.
2.Does the firmware have the correct
version?
Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-3).
2 1.Check the Image Processor Board
for correct installation. Reseat the
Image Processor Board
(page 8-90).
2.Does the error still occur?
Replace the
Image
Processor Board
(page 8-90).
Complete.
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