3-108 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Protection Error
File was downloaded to the unavailable (protected) area of the Flash ROM.
The following troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 016-741: Protection Error (Download Protection Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the printer firmware.
2.Does the firmware have the correct
version?
Go to step 2. Update the
firmware
(“Firmware
Update” on
page A-3).
2 1.Check the Image Processor Board
for correct installation. Reseat the
Image Processor Board
(page 8-90).
2.Does the error still occur?
Replace the
Image
Processor Board
(page 8-90).
Complete.
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