Feature Buttons and Softkeys
The following table provides information about features that are available on softkeys, features that are
available on dedicated feature buttons, and features that you need to configure as programmable feature
buttons. A “Supported” entry in the table indicates that the feature is supported for the corresponding button
type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration
in Cisco IP Phone administration.
Table 14: Features with Corresponding Buttons and Softkeys
SoftkeyProgrammable Feature
Button
Dedicated Feature ButtonFeature Name
SupportedSupportedAnswer
SupportedSupportedCall Back
SupportedSupportedCall Forward All
SupportedSupportedCall Park
SupportedCall Park Line Status
SupportedSupportedCall Pickup (Pick Up)
SupportedCall Pickup Line Status
Supported (only displayed
during connected call
conference scenario)
SupportedConference
SupportedDivert
SupportedSupportedDo Not Disturb
SupportedExecutive - Join ongoing
call
SupportedExecutive - Call filtering
activation and
deactivation
SupportedExecutive - Call transfer
to self
SupportedExecutive - Access to
Settings > Assistant
menu
SupportedExecutive Assistant - Call
diversion activation and
deactivation
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
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Cisco IP Phone Configuration
Feature Buttons and Softkeys