Step 3 Click Submit All Changes.
Phone Configuration for Monitoring Other Phones
You can configure the phone to monitor the status of lines on other phones. This feature is useful if users
routinely handle calls for colleagues and need to see if they are available to answer calls. The phone monitors
each line on a separate line key. The monitoring line keys function as Busy Lamp Field (BLF) keys. A BLF
is an LED that changes color to indicate the status of the monitored line:
Table 16: BLF Key LED Status
MeaningLED Color
The monitored line is available.Green
The monitored line is busy.Red
The monitored line is ringing.Blinking red
Error in BLF key configuration.Amber
If the phone is registered to a BroadSoft server, you can set up the phone to monitor multiple users, with a
single set of configurations.
Configure the Phone to Monitor Multiple Users' Lines
If the phone is registered to a BroadSoft server, you can configure the phone to monitor the entire BLF list.
The phone assigns available line keys in sequence to monitor the BLF list entries, and starts showing the status
of the monitored lines on the BLF keys.
You can also configure the parameters in the phone configuration file with XML (cfg.xml) code. To configure
each parameter, see the syntax of the string in Parameters for Monitoring Multiple Users' Lines, on page 152.
Before you begin
• Make sure that the phone is registered to a BroadSoft server.
• You set up a BLF list for a user of the phone on the BroadSoft server.
• Access the administration web interface. See Access the Phone Web Interface, on page 104.
Procedure
Step 1 Select Voice > Att Console.
Step 2 Configure BLF List URI, Use Line Keys For BLF List, BLF List, and BLF Label Display Mode as
described in Parameters for Monitoring Multiple Users' Lines, on page 152.
If you allow users to configure individual BLF keys (see Enable Users to Configure Features on Line Keys,
on page 147), we recommend setting BLF List to Hide.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
151
Cisco IP Phone Configuration
Phone Configuration for Monitoring Other Phones
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