HP 3000 Series Handbook

For HP Internal Use Only
Table 5-4. System Fault Troubleshooting Procedure (continued)
CAUSE/SYMPTOM
ACTION
Determine true operating state.
14. PDC prompt? I YES Reset system. Go to Step 16.
I
I -
NO. Replace CPU card. END
!
115. OS prompt?
YES. Perform orderly shutdown. Go to next step.
NO. Record chassis code and report it to Response Center.
Refer
to the "Calling the Response Center" section for more
information. END
16. Chassis codes change
YES. Unknown problem. Report
to Response Center. Refer to
appropriately?
the "Calling the Response Center" section for more information.
END
NO Replace CPU card. Go to next step.
17. Chassis codes change
YES.
END
appropriately?
NO Unknown problem. Report to Response Center. Refer to the
"Calling the Response Center" section for more information. END
Table 5-5. MPE/iX Halt 0 Operating System Error Codes
Code Cause/ Action
0001 - 0099
Take memory dump and call Response Center.
OOF1- OOF3
Take memory dump. Replace CPU Card. May be OS bug.
OOF8- OOFB
Take memory dump. Replace CPU Card. May be OS bug.
OOF4- OOF7, 03xx
HPMC may have occurred.
Perform a Transfer
of Control (TOC). Perform a memory dump.
Refer
to
the "Taking a Memory Dump" section for more information. Execute PDC
PIM HPMC command from the PDC Service menu to report HPMC error
log and
HPMC PIM.
Examine requestor/responder information
at the end of the log and replace
the 1/0 card.
If this does not solve the problem, replace the CPU card.
If the problem persists, call the Response Center.
Refer to the "Calling the
Response Center" section for more information.
Troubleshooting 5-9

HP 3000 Series Specifications

General

Brand	HP
Model	3000 Series
Category	Desktop
Language	English