HP 3000 Series Handbook

For HP Internal Use Only
• If possible, test with new media
• Retest media on another system
5. If all else fails, replace
the drive.
8mm Tape Drive Troubleshooting
Clearing a Tape Jam
If a cartridge is stuck (jammed) in the tape drive, follow this procedure to remove the
cartridge.
Before
attempting to remove the cartridge, try the following:
1. Power the tape drive off and on again to clear a possible hang condition.
2.
If the bottom LED (green) is lit, indicating READY status, press the UNLOAD button to
unload the cartridge.
3.
If the cartridge does not unload, go to the "Remove the Top Panel" procedure.
Caution
Observe electrostatic protection procedures.
'
Use these tools to remove the cartridge:
• Magnetic torque limiting #0 Phillips screwdriver
• Small tweezers
• Scissors
Remove the Top Panel
See Figure 5-5.
1. Use a magnetic torque limiting #0 Phillips screwdriver to remove the five screws from the
top panel.
2. Lift
the top panel off the tape drive.
Caution
Make sure none of the screws fall into the mechanism.
'
Troubleshooting 5-83

HP 3000 Series Specifications

General

Brand	HP
Model	3000 Series
Category	Desktop
Language	English