20 Safety and Servicing Information TB8100 Service Manual
© Tait Electronics Limited September 2006
1.4.5 Website Access
To carry out level-1 and level-2 repairs, service centres need access to the
secured portion of the Tait Technical Support website
(http://support.taitworld.com ). There are different access levels; those
required for level-1 and level-2 repairs are:
â– level-1 repairs: associate access
â– level-2 repairs: ASC and Tait-only access
Log-in passwords are needed for associate and Tait-only access; Technical
Support supplies service centres with the necessary log-in information. The
unsecured portion of the Technical Support website is accessible to the
general public. This type of access is called public access, and no log-in
password is required.
1.4.6 Items Available on Website
The information available on the website is summarized in the following list.
The PCB information is discussed in more detail below.
Note Access to some types of information will depend on your level of
accreditation. Contact your nearest Customer Service Organisa-
tion for more details.
â– Application Notes
â– Firmware
â– Fitting Instructions
â– Installation Guides
â– Installation and Operation Manuals
â– PCB Information
â– Product Alerts
â– Programming Software
â– Programming User Manuals
â– Service Kit Templates
â– Service Manual
â– Software Release Notes
â– Specifications
â– Technical Notes