Troubleshooting 283
Mottle
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Ghosting
NOTE:
• If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local
representative office or an authorized dealer.
Problem Action
The printed result has mottled
appearance.
Adjust the transfer bias.
1 Launch the Printer Setting Utility, and click Adjust BTR on the Printer
Maintenance tab.
2 Adjust the setting for the type of print media being used.
3 Click Apply New Settings.
If you use non-recommended print media, use the print media recommended for
the printer.
Problem Action
The printed result has ghosting. Adjust the transfer bias.
1 Launch the Printer Setting Utility, and click Chart Print on the Diagnosis tab.
2 Click Ghost Configuration Chart.
The Ghost Configuration Chart is printed.
3 Click BTR Refresh Mode on the Printer Maintenance tab.
4 Select the check box next to On, and then click Apply New Settings.
5 Click Chart Print on the Diagnosis tab.
6 Click Ghost Configuration Chart.
The Ghost Configuration Chart is printed.
The print media surface may be uneven. Try changing the paper type setting in
the print driver. For example, change Plain to Lightweight Cardstock. The
following procedure uses the Windows print driver as an example.
1 On the Paper/Output tab in Printing Preferences of the print driver, change
the Paper Type setting.
Adjust the temperature of the fusing unit.
1 Launch the Printer Setting Utility, and click Adjust Fusing Unit on the Printer
Maintenance tab.
2 Adjust the fixing temperature by turning up the value for your printing media.
3 Click Apply New Settings.
If you use non-recommended print media, use the print media recommended for
the printer.
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