Fuji Xerox DocuPrint CM225FW User Manual

Troubleshooting 305
Understanding Printer Messages
The printer touch panel displays messages describing the current state of the printer and indicates possible printer
problems you must resolve. This section describes error codes included in the messages, their meanings, and how
to clear the messages.
IMPORTANT:
• When an error message is displayed, the print data remaining on the printer and the information accumulated in the memory
of the printer are not secured.
Error Code What You Can Do
005-121 Open the ADF cover. Remove the jammed paper and then close the ADF cover.
See also:
• "Clearing Paper Jams From the ADF" on page 268
005-301
009-950 Replace the specified toner cartridge.
See also:
• "Replacing Toner Cartridges" on page 324
009-951
009-952
009-953
010-397 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 339
016-315
016-317
016-372
016-501
016-502
016-503 Select OK to clear the message. Check if the SMTP server setting is correct by contacting your
server administrator.
016-504 Select OK to clear the message. Check if the user name and password for the POP3 server are set
correctly by contacting your server administrator.
016-506 Select OK to clear the message. Check if the SMTP server address and e-mail destination are set
correctly.
016-507 Select OK to clear the message. Check if the user name and password used for the SMTP server
are set correctly by contacting your server administrator.
016-718 Select OK to clear the message. Retry when the printer does not process any job.
016-719 Select OK to cancel the current job. Retry when the printer does not process any job.
016-720
016-744 Select OK to clear the message. If this does not solve the problem, contact the Fuji Xerox local
representative office or an authorized dealer.
See also:
• "Online Services" on page 339
016-745
016-749 Select OK to cancel the current job. Retry when the printer does not process any job.
016-753 PDL emulation error has occurred. Select OK to clear the message and cancel the current print job.
Check if the password is correct.
016-755
016-764 Select OK to clear the message. Check if the Ethernet cable is properly connected. If this does not
solve the problem, contact SMTP server administrator.
016-766 Select OK to clear the message. Ping the IP address of the SMTP server and check if the server is
available. If this does not solve the problem, contact SMTP server administrator.
016-767 Select OK to clear the message. Check if the recipient address is correct, and try scanning again.
016-791 Insert the USB storage device and select OK to clear the message.
016-795 Select OK to clear the message. Check if the file format is correct.
016-797 Select OK to clear the message. Check if the USB storage device is securely connected.
016-920 Select OK to clear the message. Check the wireless setting for the access point and the printer, and
try wireless settings again.
016-921

Fuji Xerox DocuPrint CM225FW Specifications

General

Brand	Fuji Xerox
Model	DocuPrint CM225FW
Category	Printer
Language	English