Troubleshooting
20
2
When using Win-
dows 95/98/Me,
Windows
2000/XP, or Win-
dows NT 4.0, ei-
ther combined
printing or book-
let print does not
come out as ex-
pected.
Make sure the application's paper size and orientation settings match those
of the printer driver.
If a different paper size and orientation are set, select the same size and ori-
entation.
When using Win-
dows 95/98/Me,
Windows
2000/XP, or Win-
dows NT 4.0,
Auto Reduce/En-
large print does
not come out as
expected.
A print instruc-
tion was issued
from the compu-
ter, but printing
did not start.
User code management may have been set. Ask the administrator about
valid user codes. To print, the user code must be entered from the printer
driver.
The print job is not
canceled even
when the machine
is switched to of-
fline status.
Even when the machine is offline, printing is performed when [Job accept-
ance priority] is selected for [Signal Control] in [Parallel Interface] in [Interface
Settings] in [System Settings]. Select [Printer priority] for [Signal Control].
See “User Tools (System Settings)”, General Settings Guide.
Photo images are
coarse.
Some applications reduce print resolution.
Images are cut off,
or excess is print-
ed.
You may be using paper smaller than the size selected in the application.
Use the same size paper as that selected in the application. If you cannot
load paper of the correct size, use the reduction function to reduce the im-
age, and then print.
See the printer driver Help.
Problem Causes and Solutions
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